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Retail Specialist in Business Change, “Experiential” Retail, Operations and Franchise Development

Paul Marks

Address: United Kingdom
Brief info

Paul has over 39 years retailing experience, starting as a management trainee with Marks & Spencer before spending 14 years in International Retail Development & Operations with Toys R Us International Division based out of New York. After 5 years in the Airport Duty Free Industry he ran his own Retail Consultancy, Retail Management Solutions (RMS) advising International Airport Retailers and the Indian Government on Airport Retail Concourse Design and Franchisee and Operator selection.

There then followed a number of consultancy roles in Dubai, where he has been based for the past 25 years, with international brands such as Nike, Timberland, McDonalds, The Emirates Group, Standard Charted Bank, Phillip Morris and Nakheel’s Retail Division, Retailcorp. This led to Paul’s appointment as Lead Retail Consultant for Dubai Maritime City and Nakheel Northern projects.

Oversees work has included time spent in Spain, Turkey, South Africa , India, Mauritius, Holland, The Maldives, Nepal, and Sri Lanka and he has been an invited speaker at a number of international conferences and has written several articles for the Duty Free and Retail press.

After 8 years working for a small Qatari Group which included Build A Bear Workshop in its portfolio, Paul is now back in his consulting role focusing on Organizational Change and the development of “Experiential” retail aimed at helping retailers regain the consumer traffic lost to online sales.

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