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About Us

Retail Congress MENA brings together shopping centre industry professionals, retailers, management and consulting companies, architects and design companies, entertainment and leisure companies, product and service providers to the industry, all under one roof for two days of industry leaders speeches, education, networking and deal making while exploring new business opportunities. 

Contact Info

RETAIL CONGRESS
MENA

In-Person Live Event

6-7 December 2021 l Dubai, United Arab Emirates

Year of New Opportunities

Once again, we are doing it LIVE!
Join the largest Retail and Shopping Centre Event in the Middle East, North Africa and Beyond.

Exhibition & Networking

Exhibition area featuring leading retail brands, shopping centres and service providers

Conference

Interactive 2 days of lively discussions and engaging presentations

Shopping Centre & Retailer Awards

Celebrate the best of the best at the MENA Awards cocktail reception

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Attendees

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Sponsors

#RCM2021

Get the latest info about Retail Congress

Retail Congress MENA brings together shopping centre industry professionals, retailers, management and consulting companies, architects and design companies, entertainment and leisure companies, product and service providers to the industry, all under one roof for two days of industry leaders speeches, education, networking and deal making while exploring new business opportunities. 

Sponsorship & Exhibition

#RCM2021 provides you with an unmissable opportunity to showcase your projects, brands or services to a global audience of key decision-makers within the Shopping Centre and Retail industry. 

Event Schedule

Here’s a selection of the brightest names in the Retail Industry that Retail Congress MENA will be
hosting and boasting on November 7-9, 2021.

Registration & Coffee

9:00 - 10:00 AM RCM2021

Welcome to the Retail Congress MENA Event 2021

Conference Official Opening & Welcome

10:00 AM to 10:15 AM -

David Macadam, CEO, MECS+R Middle East Council of Shopping Centres and Retailers

Welcome Addresses

10:15 AM to 10:30 AM -

Younus A Mulla, Chairman, MECSC | Wail Balkhair, Board President, MECSC

Keynote Address: Dubai – The Global City Of The Future

10:30 AM – 10:45 AM -

The ultimate goal of Dubai is to become the world’s most visited city. Dubai’s Tourism Vision for 2025 is the strategic roadmap with the key objective of attracting 25 million visitors per year by 2025. Making Dubai the first choice for international leisure and business travelers, Retail is a key component for attracting repeat visitors from around the globe. Ahmed Alkhaja is CEO of Dubai Tourism. Ahmed heads up Dubai Festivals and Retail Establishment. Ahmed will discuss the great initiatives of the Government of Dubai for supporting the growth of sustainable tourism in Dubai and the importance of a lively, vital and evolving retail global presence.

Keynote Address: Remarkable Retail: The Future of Retail Is Hybrid & Harmonized

10:45 AM to 11:15 AM -

Steven Dennis

Designing Experiences To Connect With Our Customers’ Emotional Level

11:15 AM to 11:30 AM -

Your business will only differentiate itself and add value for its customers by focusing on the highest levels of the “emotional drivers” of customer satisfaction. Let’s take a look at your environment and create Sensorial experiences with harmonious workplaces, retail spaces and environments by making simple but powerful changes which will increase your employees’ productivity, wellbeing, reduce sickness, churn, and so many more benefits for your people. Leaving your customers with positive, trusting feelings toward your business, increase their loyalty and your brand awareness, ultimately impact human care.

Registration & Breakfast

08:30 - 09:30 AM Room 206

We have dedicated tracks for every industry Whether you want to hire tech’s top talent meet with the policymakers influencing

Spech: Marketing Matters!

09:30 - 12:30 PM Room 204

How you transform your business as technology, consumer, habits industry dynamics change? Find out from those in 2020

Lunch Break

12:30 - 02:00 PM Room 202

We bring over 2,600 journalists from the world’s leading publications to Web Summit. They’re part of the reason why the event

Spech: Cultures of Creativity

02:00 - 05:00 PM Room 204

We can also work with you on bespoke content packages that will tell your story on a global scale. people who dictate how quickly

Event Speakers

Here’s a selection of the brightest names in branding that OnBrand will be
hosting and boasting on October 10, 2019.

Get Direction To The Event Hall

Here’s a selection of the brightest names in branding that OnBrand will be
hosting and boasting on October 10, 2019.

Lights. Camera. Party!

Gotham Hall offers the perfect setting for more than just social occasions.

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